Sign up issue

[Mehrdad Tashakori]

Hello,

A friend of mine would like to join Poscon network however after entering his valid email address, he got following message: "That email address is in use by another member"

It is his first time trying to join!

Could you please check it out ?!

Thanks.

 

[David Collyer]

My friend is also having this problem. I tried to sign up on his behalf and it did it to me, too. I only registered a day before he started trying and worked for me then! 

[David Collyer]

To add (I would edit my post above but I can't) my friend just told me that the first time it didn't have an error but redirected back to a sign in/sign up area, not a registration confirmation. 

 

This leads me to believe it's not just a simple error and the email in use is indeed a valid output, so the registration should be in the ACP somewhere. If an admin is available to do so, could they check the IPB ACP and see if members registered in the last few days have some discrepancies and/or manually validate them? 

[Andrew Heath]

Yes, we are having some issues with our signup process. We are switching to a different SSO. We hope to have the whole thing fixed a few days, but our web developer is in Russia following the World Cup. He will be getting to it soon!

Thanks for your patience.