Policies

Overview

• Volunteer position with the opportunity of a salary with sufficient revenue generation
• Appointed by the Managing Members of Positive Control LLC

Duties & Responsibilities

• Reports to the Managing Members of Positive Control LLC
• Appoints the Managing Director
• Appoints Network Directors based on recommendations from the Managing Director
• Oversees the development and growth of the non-profit organization
• Makes decisions in consideration of the Network's best interests and core objectives
• Approves Network and Legal policy changes

Requirements & Qualifications

• Must be 21 years of age or older
• Must have a four year collegiate degree
• Must have at least 10 years experience as a manager of flight simulation communities
• Must have a demonstrated record of being a strong leader
• Must have excellent written and verbal communication skills
• Must sign a Volunteer Agreement or other contractual obligation at the discretion of the Managing Members of Positive Control LLC
• Must have sufficient time to dedicate to the position

Overview

• Volunteer position with the opportunity of a salary with sufficient revenue generation
• Appointed by the President

Duties & Responsibilities

• Reports to the President
• Appoints Network Managers based on Network Director recommendations
• Oversees the Network Directors
• Recommends Network Director candidates to the President for appointment
• Conducts monthly Director meetings and is responsible for maintaining meeting minutes
• Consults with the Board of Network Technology & Development and Board of Network Quality & Standards
• Makes weekly progress reports to the President

Requirements & Qualifications

• Must be 21 years of age or older
• Must have a four year collegiate degree
• Must have at least 10 years experience as a manager of flight simulation communities
• Must have a demonstrated record of being a strong leader
• Must have excellent written and verbal communication skills
• Must sign a Volunteer Agreement or other contractual obligation at the discretion of the President
• Must have sufficient time to dedicate to the position

Overview

• Volunteer position with the opportunity of a salary with sufficient revenue generation
• Recommended by the Managing Director and appointed by the President

Duties & Responsibilities

• Reports to the Managing Director
• Appoints Division Managers
• Oversees the Manager of Facility Development, Air Operations Manager(s), Manager of Air Operating Certificates, and Division Managers
• Recommends the Manager of Facility Development, Air Operations Manager(s), Manager of Air Operating Certifications to the Managing Director for appointment
• Responsible for day to day operations of the Network
• Maintains an in-depth knowledge of Network projects, feedback reports, and support tickets
• Has final authority on Division operations
• Maintains Division Policies, Pilot Policies, and ATC Policies
• Makes weekly progress reports to the Managing Director

Requirements & Qualifications

Overview

• Volunteer position with the opportunity of a salary with sufficient revenue generation
• Recommended by the Managing Director and appointed by the President

Duties & Responsibilities

• Reports to the Managing Director
• Oversees the Manager(s) of Pilot Training and Manager(s) of ATC Training
• Recommends the Manager(s) of Pilot Training and Manager(s) of ATC Training to the Managing Director for appointment
• Ensures quality control of pilots and controllers on the Network
• Ability to change and adapt training to a changing network environment
• Maintains the following policies: Academy Training Policy
• Makes weekly progress reports to the Managing Director

Requirements & Qualifications

Overview

• Volunteer position with the opportunity of a salary with sufficient revenue generation
• Recommended by the Managing Director and appointed by the President

Duties & Responsibilities

• Reports to the Managing Director
• Oversees the Manager of Quality Assurance and the Network development team
• Recommends the Manager of Software Quality Assurance and volunteer developers to the Managing Director for appointment
• Consults with the President before issuing any permissions that would grant developers access to the intellectual property of the Network
• Coordinates with the President to create the long-term priorities for network development
• Coordinates with Directors to develop and execute all software release strategies
• Makes weekly progress reports to the Managing Director and President

Requirements & Qualifications

• Must be 21 years of age or older
• Must have experience with cloud platforms
• Must have strong project management skills
• Must have a demonstrated record of being a strong leader
• Must have excellent written and verbal communication skills
• Must demonstrate independent initiative to work on departmental projects
• Must sign a Volunteer Agreement or other contractual agreement at the discretion of the President
• Must have sufficient time to dedicate to the position
• Should have a degree in Information Technology, Computer Science, Information Systems, or a related field
• Should have at least 5 years of flight simulation experience
• Should have full-stack development skills

Overview

• Volunteer position with the opportunity of a salary with sufficient revenue generation
• Recommended by the Managing Director and appointed by the President

Duties & Responsibilities

• Reports to the Managing Director
• Appoints Support Specialists and Moderators
• Oversees the Manager of Membership and Manager of Moderators
• Recommends the Manager of Membership and Manager of Moderators to the Managing Director for appointment
• Maintains the network support system, policies, and procedures
• Ensures timely and accurate responses to support tickets
• Assists in managing personnel for Membership Support and Moderator Team
• Works closely with other Directors as support issues often affect multiple departments
• Makes weekly progress reports to the Managing Director

Requirements & Qualifications

• Must be 21 years of age or older
• Must have a four year collegiate degree
• Must have at least 5 years of experience in direct interaction customer support/service
• Must have a demonstrated record of being a strong leader
• Must have excellent written and verbal communication skills
• Must demonstrate independent initiative to work on departmental projects
• Must sign a Volunteer Agreement or other contractual agreement at the discretion of the President
• Must have sufficient time to dedicate to the position
• Should have at least 5 years of flight simulation experience

Overview

• Volunteer position with the opportunity of a salary with sufficient revenue generation
• Recommended by the Managing Director and appointed by the President

Duties & Responsibilities

• Reports to the Managing Director
• Oversees the Manager of Events and Manager of Social Media
• Recommends the Manager of Events and Manager of Social Media to the Managing Director for appointment
• Promotes POSCON products, events, software, and services
• Develop short and long term marketing goals
• Maintain knowledge of industry marketing tools and applications
• Makes weekly progress reports to the Managing Director

Requirements & Qualifications

Overview

• Volunteer position with the opportunity of a salary with sufficient revenue generation
• Recommended by the Managing Director and appointed by the President

Duties & Responsibilities

• Reports to the Managing Director
• Ensures compliance with all applicable laws and regulations
• Advises the President and Network Directors on legal strategy when applicable
• Keeps up-to-date on changes to relevant legislation and regulations
• Maintains all legal policies
• Makes progress reports to the Managing Director and President when requested

Requirements & Qualifications

Overview

• Volunteer position
• Recommended by the Director of Technology and appointed by the Managing Director

Duties & Responsibilities

• Reports to the Director of Technology
• Oversees the testing team
• Responsible for executing short-term product development goals and timelines
• Responsible for maintaining technical documentation including task management software
• Develops and executes the testing strategy
• Coordinates with Support Specialists to disseminate information about technical support related issues
• Makes weekly progress reports to the Director of Technology

Requirements & Qualifications

• Must be 21 years of age or older
• Must have a demonstrated record of being a strong leader
• Must have excellent technical project management skills
• Must have excellent written and verbal communication skills
• Must demonstrate independent initiative to work on departmental projects
• Must sign a Volunteer Agreement
• Must have sufficient time to dedicate to the position
• Should have at least 5 years of flight simulation experience
• Should have software development skills

Overview

• Volunteer position
• Recommended by the Director of Support and appointed by the Managing Director

Duties & Responsibilities

• Reports to the Director of Support
• Oversees the Support Specialists
• Recommends Support Specialist candidates to the Director of Support for appointment
• Responsible for all membership issues except those that deal with moderation and discipline
• Closely monitor's support ticket system
• Handles minor consent form processing
• Makes weekly progress reports to the Director of Support

Requirements & Qualifications

• Must be 21 years of age or older
• Must have a demonstrated record of being a strong leader
• Must have excellent written and verbal communication skills
• Must have experience in direct interaction customer support/service
• Must demonstrate independent initiative to work on departmental projects
• Must sign a Volunteer Agreement
• Must have experience as a manager of flight simulation communities
• Must have sufficient time to dedicate to the position

Overview

• Volunteer position
• Recommended by the Director of Support and appointed by the Managing Director

Duties & Responsibilities

• Reports to the Director of Support
• Oversees the Moderators
• Recommends Moderator candidates to the Director of Support for appointment
• Responsible for all membership issues that deal with moderation and discipline
• Responsible for the Pilot and ATC Feedback System
• Maintains all Moderator policies
• Makes weekly progress reports to the Director of Support

Requirements & Qualifications

• Must be 21 years of age or older
• Must have a demonstrated record of being a strong leader
• Must have excellent written and verbal communication skills
• Must possess excellent conflict resolution skills
• Must demonstrate independent initiative to work on departmental projects
• Must sign a Volunteer Agreement
• Must have experience as a manager of flight simulation communities
• Must have sufficient time to dedicate to the position

Overview

• Volunteer position
• Recommended by the Director of Training and appointed by the Managing Director

Duties & Responsibilities

• Reports to the Director of Training
• Creates and maintains computer-based training modules and other materials related to pilot training
• Works closely with Divisions, Operations, and other departments
• Maintains policies associated with pilot training
• Coordinates with Division Flight Instructors in order to facilitate consistent pilot training across the Network
• Makes weekly progress reports to the Director of Training

Requirements & Qualifications

Overview

• Volunteer position
• Recommended by the Director of Training and appointed by the Managing Director
• There can be more than one if necessary, but a maximum of one is permitted per Academy

Duties & Responsibilities

• Reports to the Director of Training
• Oversees the operation of their respective ATC Academy
• Creates and maintains computer-based training modules and other materials related to ATC training
• Works closes with Divisions, Operations, and other departments
• Maintains policies associated with their respective ATC Academy
• Coordinates with Division ATC Instructors in order to facilitate consistent ATC training across the Network
• Makes weekly progress reports to the Director of Training

Requirements & Qualifications

• Must be 21 years of age or older
• Must have experience with developing e-learning material
• Must have a demonstrated record of being a strong leader
• Must have excellent written and verbal communication skills
• Must demonstrate independent initiative to work on departmental projects
• Must sign a Volunteer Agreement
• Must have at least 5 years of flight simulation experience
• Must have sufficient time to dedicate to the position
• Should have real-world ATC experience
• Should have real-world instructor/evaluator experience

Overview

• Volunteer position
• Recommended by the Director of Marketing and appointed by the Managing Director

Duties & Responsibilities

• Reports to the Director of Marketing
• Oversees the smooth planning and execution of all events on the Network with the goal of increasing participation for each new event
• Works closely with the Marketing Department to create targeted events based on Marketing's needs
• Works closely with the Manager of Social Media for event promotions
• Maintains all Network event policies
• Coordinates with Division Events Coordinators in order to facilitate successful events
• Makes weekly progress reports to the Director of Marketing

Requirements & Qualifications

Overview

• Volunteer position
• Recommended by the Director of Marketing and appointed by the Managing Director

Duties & Responsibilities

• Reports to the Director of Marketing
• Oversees all social media media accounts
• Coordinates timely information across platforms
• Creates and edits photos, videos, and other media
• Maintains all social media policies
• Makes weekly progress reports to the Director of Marketing

Requirements & Qualifications

Overview

• Volunteer position
• Recommended by the Director of Operations and appointed by the Managing Director

Duties & Responsibilities

• Reports to the Director of Operations
• Ensures quality control regarding Network facility data
• Maintains all facility data documentation and policies
• Coordinates with Division Facility Data Specialists in order to disseminate best practices and consistent facility data across the Network
• Makes weekly progress reports to the Director of Operations

Requirements & Qualifications

Overview

• Volunteer position
• Recommended by the Director of Operations and appointed by the Managing Director
• There can be more than one if necessary, but a maximum of one is permitted per Division group

Duties & Responsibilities

• Reports to the Director of Operations
• Assists and supports Division Managers in their respective Division group
• Facilitates the Division Manager Selection process and recommends Division Manager candidates to the Director of Operations for appointment
• Makes weekly progress reports to the Director of Operations

Requirements & Qualifications

Overview

• Volunteer position
• Recommended by the Director of Operations and appointed by the Managing Director

Duties & Responsibilities

• Reports to the Director of Operations
• Oversees all Ops Inspectors
• Reviews Virtual Operators applications
• Responsible for internal audits within Virtual Operators to ensure compliance with approved Ops Specs
• Writes, approves, and maintains all master list Ops Specs
• Maintains all Virtual Operator policies and procedures
• Makes weekly progress reports to the Director of Operations

Requirements & Qualifications

Overview

• Volunteer position
• Recommended by the Manager of Air Operating Certificates and appointed by the Director Operations
• There may be as many Ops Insectors as needed

Duties & Responsibilities

• Reports to the Manager of Air Operating Certificates
• Conducts audits of Virtual Operators to ensure compliance with approved Ops Specs
• Makes progress reports to the Manager of Air Operating Certificates when requested

Requirements & Qualifications

Overview

• Volunteer position
• Recommended by the respective Air Operations Manager, selected by the Director of Operations, and certified by the Division membership
• There must be one Division Manager per active POSCON Division

Duties & Responsibilities

• Reports to the respective Air Operations Manager
• Oversees any applicable Sub-Divisions
• In charge of all Division activity including the growth and reputation
• Acts as the primary point of contact within the Division
• Manages the Division teams
• Responsible for writing, maintaining, and enforcing policy within the Division
• Responsible for writing and maintaining any applicable ATC SOPs
• Consults with Division ATC Instructors and the Division Events Coordinator to determine the best suited ATC for event positions (delegated automatically to Sub-Division Managers if applicable)
• Makes progress reports to the respective Air Operations Manager when requested

Requirements & Qualifications

Overview

• Volunteer position
• Appointed by the respective Division Manager
• There must be one Sub-Division Manager per active POSCON Sub-Division

Duties & Responsibilities

• Reports to the respective Division Manager
• In charge of all Sub-Division activity including the growth and reputation
• Assists and supports the Division Manager and Division teams when requested
• Manages the Sub-Division teams
• Responsible writing and maintaining any applicable ATC SOPs
• Consults with Division ATC Instructors and the Division Events Coordinator to Determine the best suited ATC for even positions relevant to the Sub-Division
• Makes progress reports to the respective Division Manager when requested

Requirements & Qualifications

• Must be 18 years of age or older
• Must have a demonstrated record of being a strong leader
• Must have excellent written and verbal communication skills
• Must demonstrate independent initiative to work on Sub-Division projects
• Must sign a Volunteer Agreement
• Must have sufficient time to dedicate to the position
• Should have experience as a manager of flight simulation communities

Overview

• Volunteer position
• Appointed by the President

Duties & Responsibilities

• Reports to the Managing Director
• Meets with the Managing Director and Director of Technology two times a year in Q1 and Q3
• Provides feedback regarding new technologies and features worth considering

Requirements & Qualifications

• Must be 16 years of age or older
• Must have excellent written and verbal communication skills
• Must have expert level software development experience
• Must have sufficient time to dedicate to the position
• Should have at least 3 years of flight simulation experience

Overview

• Volunteer position
• Appointed by the President

Duties & Responsibilities

• Reports to the Managing Director
• Ensures the quality and standards of the Network
• Meets with the Managing Director two times a year in Q1 and Q3
• Provides feedback regarding quality of pilots, ATC, and standards

Requirements & Qualifications

• Must be 16 years of age or older
• Must have excellent written and verbal communication skills
• Must have sufficient time to dedicate to the position
• Should have real-world aviation experience
• Should have at least 3 years of flight simulation experience

Overview

• Volunteer position
• Appointed by the Manager of Membership
• There may be as many Support Specialists as needed

Duties & Responsibilities

• Reports to the Manager of Membership
• Handles all support related issues, except those that deal with moderation or discipline
• Monitors the support system and the #support channel in Discord
• Consults with Manager of Software Quality Assurance when the issues are technical with no known resolution
• Assists with maintaining Support Documents
• Makes weekly progress reports to the Manager of Membership

Requirements & Qualifications

• Must be 18 years of age or older
• Must possess problem solving skills
• Must have an intermediate IT knowledge
• Must have excellent written and verbal communication skills
• Must sign a Volunteer Agreement
• Must have at least 5 years of flight simulation experience
• Must have sufficient time to dedicate to the position
• Should have experience in direct interaction customer support/service

Overview

• Volunteer position
• Recommended by the Manager of Moderators and approved by the Director of Support
• There may be as many Moderators as needed

Duties & Responsibilities

• Reports to the Manager of Moderators
• Reviews any user filed feedback, investigates, and passes a judgement adjusting points as necessary per Moderator guidelines
• Only answers feedback relevant to their expertise
• Whenever possible, will turn feedback into a learning opportunity for the membership
• Answers reported issues in a timely, professional, and courteous manner
• Makes every attempt to resolve conflicts before escalating
• Consults with the Manager(s) of Pilot Training and Manager(s) ATC Training when they are noticing trends related to training
• Makes weekly progress reports to the Manager of Moderators

Requirements & Qualifications

• Must be 21 years of age or older
• Must have excellent written and verbal communication skills
• Must possess excellent conflict resolution skills
• Must sign a Volunteer Agreement
• Must have at least 5 years of flight simulation experience
• Must have sufficient time to dedicate to the position
• Should have real-world aviation experience
• Should have instructor/evaluator experience

Overview

• Volunteer position
• Appointed by the respective Division Manager
• There may be more than one Flight Instructor per Division
• There may only be one Lead per Division

Duties & Responsibilities

• Reports to the respective Division Manager
• Works with the Division's pilot community to increase knowledge and awareness
• Stays up to date on regulation changes as they pertain to pilot operations within the Division
• Assists the Manager of Pilot Training in developing and maintaining pilot CBT modules specific to the Division
• Updates the relevant areas of the Pilot Resources repository
• Makes progress reports to the respective Division Manager when requested

Requirements & Qualifications

• Must be 16 years of age or older
• Must have excellent written and verbal communication skills
• Must demonstrate initiative to work on Division projects
• Must have at least 3 years of flight simulation experience
• Must have sufficient time to dedicate to the position
• Should have real-world flight experience
• Should have instructor/evaluator experience

Overview

• Volunteer position
• Appointed by the respective Division Manager
• There may be more than one ATC Instructor per Division
• There may only be one Lead per Division

Duties & Responsibilities

• Reports to the respective Division Manager
• Works with the Division's ATC community to increase knowledge and awareness
• Stays up to date on regulation changes as they pertain to ATC operations within the Division
• Assists the Manager of ATC Training in developing and maintaining ATC CBT modules specific to the Division
• Assists the Division Manager in writing and maintain ATC SOPs
• Makes progress reports to the respective Division Manager when requested

Requirements & Qualifications

• Must be 16 years of age or older
• Must have excellent written and verbal communication skills
• Must demonstrate initiative to work on Division projects
• Must have at least 3 years of flight simulation experience
• Must have sufficient time to dedicate to the position
• Should have real-world ATC experience
• Should have instructor/evaluator experience

Overview

• Volunteer position
• Appointed by the respective Division Manager
• There may be more than one Events Coordinator per Division
• There may only be one Lead per Division

Duties & Responsibilities

• Reports to the respective Division Manager
• Oversees the smooth planning and execution of all Division events with the goal of increasing participation for each new event
• Coordinates with Manager of Events for scheduling and standardization
• Seeks feedback about Division based events and gathers data for future planning purposes
• Works closely with adjacent Divisions to coordinate events
• Makes progress reports to the respective Division Manager when requested

Requirements & Qualifications

Overview

• Volunteer position
• Appointed by the respective Division Manager
• There may be more than one Facility Data Specialist per Division
• There may only be one Lead per Division

Duties & Responsibilities

• Reports to the respective Division Manager
• Coordinates with Manager of Facility Data to learn best practices and ensure consistent facility data in the Division
• Creates and maintains facility data within Division and Sub-Division
• Responds promptly to support issues as it relates to Facility Data
• Makes progress reports to the respective Division Manager when requested

Requirements & Qualifications