Andrew Heath

Voice recordings Mosaic Radar Logs.

Moderators can access all Feedbacks and Reports in the same place that normal users can find them: https://hq.poscon.net/support/departures (More Menu > General > Feedback). The difference is that Moderators have special permission to see all of the reported tickets, and not just those specific to a single user. All the open and active tickets will display from most recent to oldest. Moderators will see the TYPE of ticket that has been filed indicated as follows: Reports Feedbacks Additionally, SUBJECT, STATUS, REPORTER, ASSIGNED TO, and LAST UPDATED are all columns in the table as well. POLICY STATEMENT: Ideally, all Feedback and Reports are closed within 48 hours of the time that they are submitted, including any required follow-up actions. This timeframe is sometimes not achievable though due to the fact that the user may delay in their follow-up responses. Under no circumstances should a Moderator take more than 24 hours to respond to any updated ticket.

When a user files a feedback about another user, they are required to give the user a rating and fill out a comments section. The user can choose from five different ratings: Terrible - Defaults to -100 points Poor - Defaults to -50 points OK - No specific value associated with this rating Good - Defaults to +50 points Excellent - Defaults to +100 points The comments and rating are required to be completed prior to submission. Users have the option of saving the feedback as a draft for up to 24 hours and then the draft will deleted unless submitted. Submitted feedback is required to contain at least 25 characters. POLICY STATEMENT: Each Moderator shall check the Feedback page at least once per day. The Moderator must claim any unassigned Feedback unless they feel that the subject of the Feedback is either outside of their knowledge or presents a conflict of interest (see section below Conflict of Interest).

Users have the ability to report other users that are causing significant disruption on the network. They do this by clicking the "Report Issue" button on the user details panel (see the example above). This will bring the user to a form that they are required to fill out. Once submitted, all Moderators will receive an email alert stating that a report has been filed. POLICY STATEMENT: Reports often require immediate intervention, thus Moderators shall respond to any Reports received as soon as possible. The first Moderator to assign the ticket to themselves effectively claims responsibility for the Report and releases all other Moderators from the obligation.

All members of POSCON are able to file feedback, report users, and communicate with Moderators. Filing feedback and reporting users is accomplished through the Live Map user-interface. Moderator messaging is accomplished through the Pilot Client Web UI (for normal users) and a dedicated web-based user-interface (for Moderators only). For now, we will be discussing the functions available via the Live Map. Here is an example of the user details panel:

Congratulations on being selected to serve as a POSCON Moderator! This role comes with a lot of responsibility and you have proven that you are up for the task. The POSCON Moderator Policy Manual is in place to assist Moderators of the Positive Control Network in regards to Feedback and Reporting policies. These policies and procedures should be adhered to at all times unless an exception has been made by the Director of Support. Moderators are by far the most important staff members on this network because they have the ability to enhance the culture on POSCON. Because of this crucial responsibility, it is extremely important that Moderators embrace the following guiding principles for network operations and member conduct: Reinforcement of learning Standardization and consistency Mutual respect Responsibility and accountability Empathy and courtesy Honesty If we were to summarize these guiding principles into one word, it would be: professionalism. In the section below, we will give examples of how we expect our Moderators to maintain professionalism on POSCON.

By definition, professionalism is the competence or skill expected of a professional. At all times, POSCON Moderators must keep up-to-date with both POSCON procedural changes as well as real-world regulatory changes. To be a professional requires that Moderators maintain a healthy level of confidence in their own knowledge and ability. We say "healthy" because having too much confidence can result in egotism and narcissism - two traits that are completely contrary to the culture we are attempting to create at POSCON. As we encourage our pilots to ask questions, the same goes for our Moderators. If you are not sure about something, please ask before making false assumptions. Being a Moderator requires a thick skin. Often times many of the tickets we receive are full of emotion as they were submitted either in the heat of the moment, or shortly thereafter. Sometimes, Moderators will become directly involved in a back and forth exchange between a user. In these cases, it is absolutely paramount that logic becomes the driving force and that every emotion, except for empathy, is eliminated from the equation. Finally, Moderators need to remain tactful at all times. This means ensuring your language remains neutral and non-confrontational. Successful communication over the internet is challenging and certain things that you wouldn't image to be perceived as confrontational often are interpreted that way by users. When you approach a user about something they did wrong, it is likely they will have their guard up and will be easily triggered at the first sign of any perceived attack. At all times, you should attempt to disarm the user by compliments or other positive language. When appropriate, use the sandwich method: Your first introduction should be disarming and even complimentary if applicable. Ask questions to make it seem like you are getting their side of the story, even if their side of the story is completely irrelevant. Now state why you are involved, keep it direct and not overly wordy. Issue the punishment. Exit with the same way you started, by disarming the individual.

POSCON would like to acknowledge and thank the following contributors that have provided X-Plane model assets for our library. Bluebell & X-CSL The bulk quantity of the models contained in our set are from the Bluebell and X-CSL model sets. Dirob Cirrus SF50 Husky A1C DC3 Quest Kodiak DHC2 Beaver DC6 Beech 18 AT-11 Kansan DHC7 Dash 7 JAGR (Sepecat Jaguar GR1-A) BE50 (Twin Bonanza) PA27 (Piper Aztec) CORS (F4U Corsair) C185 (Cessna Skywagon) DHC3 (Otter) DH3T (Turbo Otter) DHC6 (Twin Otter) RELI (Stinson Reliant) DH2T (Turbo Beaver) SHRT (Sherpa K-650T) F4 (F4 Phantom) Flyboy Beluga FlyJSim Boeing 727 Boeing 737 Galileu and Aerobask DA62 Jeffory Beckers Bonanza V35B ph-kim Propstrike C170 - Special thanks to Karl from Propstrike PA28A Piper Cherokee Ryan Navion 205 King Air C90L Saso TMB900 If you are interested in contributing models or liveries to the set for distribution to our users, please email [email protected]

While flying on POSCON, you will need to toggle your transponder between Standby Mode, and Mode C. Mode C is used when you enter the active runway and any time you are airborne. Mode C allows controllers to see your altitude on their scope. Mode C is also used on the ground at some airports if they are using an airport surface surveillance system such as ASDE-X. This will be noted on the airport diagram or in the controller's ATIS information. There are three ways for you to set your transponder mode with the Pilot Client. If the add-on aircraft you are flying has SquawkBox transponder integration, then the Pilot Client will detect transponder mode changes when you toggle the mode using the aircraft panel within the sim. If this happens, you will see the Mode C button on the Pilot Client main window light up in blue when the transponder is in Mode C. If the aircraft does not support SquawkBox integration, then you will need to manage the transponder mode yourself, simply by clicking the Mode C button on the Pilot Client main window. Mode C is indicated by this button being lit up in blue, otherwise it is in standby mode. There is also a checkbox in the Settings which allows you to configure the Pilot Client such that it will automatically squawk Mode C (also referred to as "Squawking Normal") when your aircraft becomes airborne. The final way to manage your transponder mode is by using the Add-ons menu within the sim. When the Pilot Client is running, there will be options added to this menu, allowing you to squawk Mode C or Standby. These three options also apply for squawking ident. A controller may ask you to squawk ident when you first check in on a frequency. This causes your data tag to appear differently on his scope, helping him locate you in his airspace. If you are asked to squawk ident, you can press the ident button on your aircraft's panel (if the add-on aircraft has SquawkBox transponder integration,) or you can press the Ident button on the Pilot Client's main window, or you can choose the Squawk Ident option from the Add-ons menu within the sim. The Ident button on the Pilot Client's main window will light up in blue when the Pilot Client has sent the ident signal to the network, at which point it will revert to the regular color.

Welcome to POSCON! The purpose of this document is to provide a basic overview of POSCON software and how to get connected for the very first time. If you are a member returning to POSCON for the first time in a very long time (i.e. prior to December 2021), please see Returning Old Members before doing anything else. If you haven't already reviewed our Network Policies, we suggest you take some time to either review them now, or after reading through this support document.

You must set the correct threshold within P3D in regards to locking frames to ensure that you are able to see other traffic refresh almost instantaneously without having any non-realistic snapping or object transporting. To do this navigate to Options > Graphics > Display within P3D Under Frame Rate Controls go to the Target Frame Rate section You will find a slider and you should set it between 20 to 60 frames based upon what you know is your standard frame rate. For example if you know your system handles 30 FPS smoothly but anything more causes issues, do not set it above that 30 FPS threshold. Do not have your slider frame rate set to unlimited because that will allow P3D to have a non-locking frame rate which means it will vary at all times and cause issues with observing changes on the POSCON Network

This button will open a browser window to give you access to the POSCON Flight Plan database and filing system.

This button will open a browser window to give you access to the POSCON WEB UI where you will be able to perform more advanced functions on the network.

This button is used to ghost yourself or request an un-ghosting after you have been ghosted on the network either by the server or a network moderator. More information about reasons for entering ghost mode can be found here. If the un-ghosting request was accepted, a message will pop-up in your simulator indicating that you are no longer ghosted on the network.

When changing your aircraft in the simulator, a pop-up message will remind you to change your aircraft type in the Pilot Client.

You can connect/disconnect from POSCON by clicking this button. Recent Aircraft - The POSCON client will remember that last 20 aircraft you logged in as. You can select a flight from this list to prepopulate the Callsign, Type, and Airline Code fields. ADS-B Callsign - Enter your tail number, flight number, or appropriate ADS-B ACID. This field is required to login. Aircraft Type Code - This is the current aircraft ICAO code that will be used when you login. If you start typing in the field a filtered list of valid type codes will appear that you can pick from using your mouse.. Airline Code - This is the current airline ICAO code that will be used when you login. If you start typing in the field a filtered list of valid airline codes will appear that you can pick from using your mouse. Leave this field blank if you are flying as a General Aviation flight. NOTE: when flying with a registration, leave the airline code empty.

1. The Audio Tab Here you can choose the audio device you wish to use for your microphone to talk to pilots and controllers, and the audio device to use as the output device for listening to voice transmissions from them. If the device is not yet plugged in, you will need to close the Settings window, plug in the device, and then re-open the Settings window. 2. The Push to Talk (PTT) Tab In the Push to Talk (PTT) Assignment section, you can choose which keyboard key or joystick/yoke button you wish to use for PTT. Simply press the button labeled "Set new PTT Key or Button" and then press the keyboard key or joystick/yoke button that you want to use for PTT. The Pilot Client will detect the keystroke or button press and update the "Current PTT Assignment" accordingly. 3. The Model Matching Tab Generally you only need to change the settings here if you want to change your default model. Please note - Depending upon the simulator you are flying this may display as 'Model Matching (MSFS)' or 'Model Matching (FSX) 3.1 The Advanced Tab This section allows you to exclude models (either individually or as an entire folder) from use in model matching. You can also prioritize folders by rearranging them in this list using the "Move Up" and "Move Down" buttons. Folders higher in the list will be searched first for models to use to represent aircraft you encounter while flying online. 3.2 The Advanced Tab Here you can add a custom model matching rule set by loading the file from your computer's hard drive. You might do this if you created your own file, or if you received a file from another user, or downloaded it from your VA's website. Custom rules files can be re-ordered to set the priority with which they will be used for model matching. Custom rule sets always take priority over the models found when the Pilot Client automatically scans your hard drive for installed models. 4. The Performance Tab Here you can limit the number of aircraft that the Pilot Client will inject into the simulator. If you find your frame rate suffering when in a crowded area, reduce these numbers. 5. The Miscellaneous Tab Here you can choose to have the Pilot Client automatically squawk Mode C when your aircraft becomes airborne. You should leave this checkbox unchecked if you are using an add-on aircraft that features SquawkBox transponder integration, since the Pilot Client will then be able to read the transponder mode directly from the aircraft's panel. The checkbox labeled "Show incoming text messages in simulator" allows you to have any incoming radio messages or private messages displayed as text within the sim. This can be handy for users with a single monitor when the Pilot client is obscured by the simulator window.

After launching the client, it should look like the following image.

To install the FSX/P3D/MSFS 2020 Pilot Client, you need to install the POSCON Launcher Client from POSCON HQ. Once done, navigate through the Launcher Client to Library and click on Download FSX/P3D/MSFS 2020 Pilot Client. The Launcher Client will automatically download and install the Pilot Client on your computer. It will be located in: C:\Users\[Your user]\AppData\Local\POSCON\P3D Pilot Client The install location can be changed manually. When properly installed, you can launch the Pilot Client from the Launcher. The button previously labeled “Download” will now be labeled Launch.

The POSCON FSX/P3D/MSFS 2020 Pilot Client is a client that connects the simulator to the Positive Control Network. Once you have logged in to the network the client will send information about your plane’s location, altitude, attitude, as well as a number of the plane’s parameters such as gear and flap deployment, engine RPM, state of various beacon and navigation lights, transponder mode and code, etc. The client also receives similar information from the network about aircraft that are within a 50 nautical mile range of your plane. This information is used to draw 3D models of the aircraft at their correct position and orientation.

Reserved.