Andrew Heath

The following staff positions require candidates to be 21 years of age or older on the day they assume the position: President Network Directors Network Managers Moderators The following staff positions require candidates to be 18 years of age or older on the day they assume the position: Division Managers Sub-Division Managers Support Specialists. All other positions require candidates to be 16 years of age or older on the day they assume the position.

7g.5.1 Policy. A maximum of one staff position may be held by an individual at any given time on the POSCON Network. 7g.5.1 Exceptions. Anyone may interview and be hired as Moderator. Other exceptions may be granted on a case-by-case basis at the discretion of the President.

The following policies apply at the time of connection and/or during all times while connected to the Positive Control Network.

The following policies apply to every time a pilot intends to fly on POSCON.

The following policies apply to all operations that are conducted at an Uncontrolled Airfield or in Uncontrolled Airspace.

The following policies apply to all operations that are conducted at a Controlled Airfield or in Controlled Airspace.

The following policies apply to all operations.

The following policies apply to flight operations that are conducted at an Uncontrolled Airfield or in Uncontrolled Airspace.

The following policies apply to flight operations that are conducted at a Controlled Airfield or in Controlled Airspace.

The following policies apply to all flight operations.

The following policies apply to ground operations that are conducted at an Uncontrolled Airfield or in Uncontrolled Airspace.

The following policies apply to ground operations that are conducted at a Controlled Airfield or in Controlled Airspace.

The following policies apply to all ground operations.

Policies that are adopted need to be constantly evaluated by both the staff and membership to ensure that they remain relevant. Policies can and should evolve over time based on feedback from the membership. If something doesn't work well for you, we want to hear about it! Your input is critical to the success of POSCON so we encourage you to submit your policy suggestions. You can do this publicly or privately at your discretion. For public policy feedback, feel free to use our Feature Requests section of our Forum. For private policy feedback, feel free to email [email protected].

The following outlines a general flow for how Feedbacks are reviewed.

All received Feedback can be appealed by a user by emailing [email protected]. If appealed, the Feedback is elevated to the POSCON Director of Support for disposition. Please note, if the Director of Support deems that the appeal is unjustified for any reason, points may be deducted from the appealing user in order to discourage abuse of the Appeals Process in the futre.

In general, all Moderator judgements are final. If warranted, the Receiver does have the option to invoke the Appeals Process to challenge the decision (see below for more details). The following judgement rules apply: Once Feedback is submitted, Moderators have control over the content passed onto the Receiver. Moderators may, at their discretion, modify the submitted Feedback summary in order to turn the situation into a learning experience for the Receiver. Moderators have control to change a submitted Feedback rating. If they deem the Submitter was at fault for a particular situation, they may, at their discretion, deduct points from the Submitter as a result of the Feedback submission. Moderators may assign training as a result of submitted Feedback; in this case, that training is mandatory prior to connecting to the Live server again and no points will be received from taking it.

All Feedback is automatically de-identified prior to the Receiver seeing the result. Moderators are responsible for ensuring that they do not use language that may reveal the identity of the Submitter to the Receiver. The following submission rules apply: Users may only submit Feedback about a Member who they directly interacted with while connected to POSCON in the Live mode. In other words, users may not submit Feedback as a 3rd party to a situation or on behalf of someone else. Feedback must be submitted within 24 hours of an incident or it is automatically discarded. Only four Feedbacks may be submitted by the same user in a 24 hour period and they must all be related to different users. At all times, Feedback submissions should remain constructive even when the Feedback you are submitting is negative about another user. The primary goal of the Feedback system is to re-enforce learning. If the Feedback is deemed vindictive or overly negative by the Moderator, the Feedback will be discarded. Feedback must be warranted. If the Moderator deems the Feedback is lacking substance, the Feedback will be discarded. Trolling of another member using the Feedback system is strictly prohibited. We take Feedback very seriously and any abuse of the system will result in a permanent ban. (Not currently implemented) If three highly-rated POSCON users (above TBD points) submit negative feedback ("Poor" or "Terrible" rating) about a user within a 24 hour period about a user, then the user is automatically suspended for 24 hours without any Moderator judgment necessary.

On 9/25/2021 at 1:34 PM, Daniele I. (1018906) said: Could be an idea to create one multi country Division with this country like as Caribbean Region or so..... In any case if we would create this I'm in and glad to help.... It is likely the case we will group Divisions into regions, similar to how VATSIM does it. We will see though, it's still rather undecided and not entirely necessary at this point

The Sentinel Moderation System (SMS) is a feature of the POSCON Sentinel Bot. It is a moderation system that allows POSCON Members that have linked their Discord accounts to moderate POSCON affiliated Discord servers without Director/Manager/Moderator intervention. How It Works If a user is violating POSCON User Content policies while in a POSCON affiliated Discord server, then any POSCON Member can vote to mute the user by reacting to the message(s) in question with a (:mute:) emoji. On the other hand, if a POSCON Member feels that a user is being unfairly muted, then they can vote against the mute by reacting to the same message(s) with a (:unmute:) emoji. If the number of mute emoji reactions is greater than the number of unmute emoji reactions by a margin of five, then the offending user will be automatically muted across all POSCON affiliated Discord servers. When this occurs, a notification is instantly sent to our Moderation team and they can take additional actions such as unmuting the user or banning the user at their discretion. Important Notes Regarding SMS Logic This feature only works in POSCON affiliated Discord servers that have the Sentinel Bot. Only messages that are sent in the last 24 hours qualify for SMS moderation. If a user attempts to vote on their own message, the vote will be ignored. Only one vote from a POSCON Member will be counted towards another user within the previous 24 hours. For example, if an offending user posts ten messages and a POSCON Member adds a mute emoji to each message, then the Sentinel Bot will only count one mute vote. POSCON Members can remove or change their votes at any time. Votes are continuously monitored by the Sentinel Bot and thus the outcome can change dynamically. For example, if a member is muted due to the SMS logic and subsequently loses mute votes and/or gains unmute votes so that the margin falls below five, then the member will be automatically unmuted. Votes are counted from all POSCON affiliated Discord servers in the last 24 hours. For example, if some POSCON Members voted to mute a user in the POSCON India Discord server and a different group of POSCON Members voted to mute the same user in POSCON Public Discord, then the votes in both of these servers would count. POSCON Staff are exempt from SMS logic. Abuse of the SMS System Please remember that Sentinel Bot sends a report to the Moderation team each time a user is muted. If the Moderation team discovers that a user is being unfairly targeted, then the reporting user(s) will be punished with POSCON Points being taken away from them OR suspension from the Network for repeat offenses.