Andrew Heath

Overview Volunteer position Appointed by the respective Division Manager There may be more than one Flight Instructor per Division There may only be one Lead per Division Duties & Responsibilities Reports to the respective Division Manager Works with the Division's pilot community to increase knowledge and awareness Stays up to date on regulation changes as they pertain to pilot operations within the Division Assists the Manager of Pilot Training in developing and maintaining pilot CBT modules specific to the Division Updates the relevant areas of the Pilot Resources repository Makes progress reports to the respective Division Manager when requested Requirements & Qualifications Must be 16 years of age or older Must have excellent written and verbal communication skills Must demonstrate initiative to work on Division projects Must have at least 3 years of flight simulation experience Must have sufficient time to dedicate to the position Should have real-world flight experience Should have instructor/evaluator experience

Overview Volunteer position Recommended by the Manager of Moderators and approved by the Director of Support There may be as many Moderators as needed Duties & Responsibilities Reports to the Manager of Moderators Reviews any user filed feedback, investigates, and passes a judgement adjusting points as necessary per Moderator guidelines Only answers feedback relevant to their expertise Whenever possible, will turn feedback into a learning opportunity for the membership Answers reported issues in a timely, professional, and courteous manner Makes every attempt to resolve conflicts before escalating Consults with the Manager(s) of Pilot Training and Manager(s) ATC Training when they are noticing trends related to training Makes weekly progress reports to the Manager of Moderators Requirements & Qualifications Must be 21 years of age or older Must have excellent written and verbal communication skills Must possess excellent conflict resolution skills Must sign a Volunteer Agreement Must have at least 5 years of flight simulation experience Must have sufficient time to dedicate to the position Should have real-world aviation experience Should have instructor/evaluator experience

Overview Volunteer position Appointed by the Manager of Membership There may be as many Support Specialists as needed Duties & Responsibilities Reports to the Manager of Membership Handles all support related issues, except those that deal with moderation or discipline Monitors the support system and the #support channel in Discord Consults with Manager of Software Quality Assurance when the issues are technical with no known resolution Assists with maintaining Support Documents Makes weekly progress reports to the Manager of Membership Requirements & Qualifications Must be 18 years of age or older Must possess problem solving skills Must have an intermediate IT knowledge Must have excellent written and verbal communication skills Must sign a Volunteer Agreement Must have at least 5 years of flight simulation experience Must have sufficient time to dedicate to the position Should have experience in direct interaction customer support/service

Overview Volunteer position Recommended by the Director of Operations and appointed by the Managing Director Duties & Responsibilities Reports to the Director of Operations Oversees all Ops Inspectors Reviews Virtual Operators applications Responsible for internal audits within Virtual Operators to ensure compliance with approved Ops Specs Writes, approves, and maintains all master list Ops Specs Maintains all Virtual Operator policies and procedures Makes weekly progress reports to the Director of Operations Requirements & Qualifications Must be 21 years of age or older Must have advanced knowledge about Air Operation Certificates and Ops Specs Must have a demonstrated record of being a strong leader Must have excellent written and verbal communication skills Must demonstrate independent initiative to work on departmental projects Must sign a Volunteer Agreement Must have sufficient time to dedicate to the position Should have 5 years of experience of flight simulation communities Should have experience with Virtual Airlines

Overview Volunteer position Recommended by the Director of Operations and appointed by the Managing Director There can be more than one if necessary, but a maximum of one is permitted per Division group Duties & Responsibilities Reports to the Director of Operations Assists and supports Division Managers in their respective Division group Facilitates the Division Manager Selection process and recommends Division Manager candidates to the Director of Operations for appointment Makes weekly progress reports to the Director of Operations Requirements & Qualifications Must be 21 years of age or older Must have a demonstrated record of being a strong leader Must have excellent written and verbal communication skills Must demonstrate independent initiative to work on departmental projects Must sign a Volunteer Agreement Must have at least 5 years of experience as a manager of flight simulation communities Must have sufficient time to dedicate to the position

Overview Volunteer position Recommended by the Director of Operations and appointed by the Managing Director Duties & Responsibilities Reports to the Director of Operations Ensures quality control regarding Network facility data Maintains all facility data documentation and policies Coordinates with Division Facility Data Specialists in order to disseminate best practices and consistent facility data across the Network Makes weekly progress reports to the Director of Operations Requirements & Qualifications Must be 21 years of age or older Must have expert knowledge of QGIS and geoJSON Must have knowledge of manipulating ATC sector data Must have a demonstrated record of being a strong leader Must have excellent written and verbal communication skills Must demonstrate independent initiative to work on departmental projects Must sign a Volunteer Agreement Must have sufficient time to dedicate to the position Should have experience as a manager of flight simulation communities

Overview Volunteer position Recommended by the Director of Marketing and appointed by the Managing Director Duties & Responsibilities Reports to the Director of Marketing Oversees all social media media accounts Coordinates timely information across platforms Creates and edits photos, videos, and other media Maintains all social media policies Makes weekly progress reports to the Director of Marketing Requirements & Qualifications Must be 21 years of age or older Must have experience in creating marketing content such as videos, audio, web, etc. Must possess expert knowledge of social media platforms Must possess expert knowledge of SEO and web traffic metrics Must have a demonstrated record of being a strong leader Must have excellent written and verbal communication skills Must demonstrate independent initiative to work on departmental projects Must sign a Volunteer Agreement Must have sufficient time to dedicate to the position Should have at least 5 years of flight simulation experience

Overview Volunteer position Recommended by the Director of Marketing and appointed by the Managing Director Duties & Responsibilities Reports to the Director of Marketing Oversees the smooth planning and execution of all events on the Network with the goal of increasing participation for each new event Works closely with the Marketing Department to create targeted events based on Marketing's needs Works closely with the Manager of Social Media for event promotions Maintains all Network event policies Coordinates with Division Events Coordinators in order to facilitate successful events Makes weekly progress reports to the Director of Marketing Requirements & Qualifications Must be 21 years of age or older Must have experience in creating marketing content such as videos, audio, web, etc. Must have a demonstrated record of being a strong leader Must have excellent written and verbal communication skills Must demonstrate independent initiative to work on departmental projects Must sign a Volunteer Agreement Must have at least 5 years of flight simulation experience Must have sufficient time to dedicate to the position Should have previous experience creating and managing flight simulation events

Overview Volunteer position Recommended by the Director of Training and appointed by the Managing Director There can be more than one if necessary, but a maximum of one is permitted per Academy Duties & Responsibilities Reports to the Director of Training Oversees the operation of their respective ATC Academy Creates and maintains computer-based training modules and other materials related to ATC training Works closes with Divisions, Operations, and other departments Maintains policies associated with their respective ATC Academy Coordinates with Division ATC Instructors in order to facilitate consistent ATC training across the Network Makes weekly progress reports to the Director of Training Requirements & Qualifications Must be 21 years of age or older Must have experience with developing e-learning material Must have a demonstrated record of being a strong leader Must have excellent written and verbal communication skills Must demonstrate independent initiative to work on departmental projects Must sign a Volunteer Agreement Must have at least 5 years of flight simulation experience Must have sufficient time to dedicate to the position Should have real-world ATC experience Should have real-world instructor/evaluator experience

Overview Volunteer position Recommended by the Director of Training and appointed by the Managing Director Duties & Responsibilities Reports to the Director of Training Creates and maintains computer-based training modules and other materials related to pilot training Works closely with Divisions, Operations, and other departments Maintains policies associated with pilot training Coordinates with Division Flight Instructors in order to facilitate consistent pilot training across the Network Makes weekly progress reports to the Director of Training Requirements & Qualifications Must be 21 years of age or older Must have experience with developing e-learning material Must have a demonstrated record of being a strong leader Must have excellent written and verbal communication skills Must demonstrate independent initiative to work on departmental projects Must sign a Volunteer Agreement Must have at least 5 years of flight simulation experience Must have sufficient time to dedicate to the position Should have real-world flight experience Should have real-world instructor/evaluator experience

Overview Volunteer position Recommended by the Director of Support and appointed by the Managing Director Duties & Responsibilities Reports to the Director of Support Oversees the Moderators Recommends Moderator candidates to the Director of Support for appointment Responsible for all membership issues that deal with moderation and discipline Responsible for the Pilot and ATC Feedback System Maintains all Moderator policies Makes weekly progress reports to the Director of Support Requirements & Qualifications Must be 21 years of age or older Must have a demonstrated record of being a strong leader Must have excellent written and verbal communication skills Must possess excellent conflict resolution skills Must demonstrate independent initiative to work on departmental projects Must sign a Volunteer Agreement Must have experience as a manager of flight simulation communities Must have sufficient time to dedicate to the position

Overview Volunteer position Recommended by the Director of Support and appointed by the Managing Director Duties & Responsibilities Reports to the Director of Support Oversees the Support Specialists Recommends Support Specialist candidates to the Director of Support for appointment Responsible for all membership issues except those that deal with moderation and discipline Closely monitor's support ticket system Handles minor consent form processing Makes weekly progress reports to the Director of Support Requirements & Qualifications Must be 21 years of age or older Must have a demonstrated record of being a strong leader Must have excellent written and verbal communication skills Must have experience in direct interaction customer support/service Must demonstrate independent initiative to work on departmental projects Must sign a Volunteer Agreement Must have experience as a manager of flight simulation communities Must have sufficient time to dedicate to the position

Overview Volunteer position Recommended by the Director of Technology and appointed by the Managing Director Duties & Responsibilities Reports to the Director of Technology Oversees the testing team Responsible for executing short-term product development goals and timelines Responsible for maintaining technical documentation including task management software Develops and executes the testing strategy Coordinates with Support Specialists to disseminate information about technical support related issues Makes weekly progress reports to the Director of Technology Requirements & Qualifications Must be 21 years of age or older Must have a demonstrated record of being a strong leader Must have excellent technical project management skills Must have excellent written and verbal communication skills Must demonstrate independent initiative to work on departmental projects Must sign a Volunteer Agreement Must have sufficient time to dedicate to the position Should have at least 5 years of flight simulation experience Should have software development skills

Overview Volunteer position with the opportunity of a salary with sufficient revenue generation Recommended by the Managing Director and appointed by the President Duties & Responsibilities Reports to the Managing Director Appoints Division Managers Oversees the Manager of Facility Development, Air Operations Manager(s), Manager of Air Operating Certificates, and Division Managers Recommends the Manager of Facility Development, Air Operations Manager(s), Manager of Air Operating Certifications to the Managing Director for appointment Responsible for day to day operations of the Network Maintains an in-depth knowledge of Network projects, feedback reports, and support tickets Has final authority on Division operations Maintains Division Policies, Pilot Policies, and ATC Policies Makes weekly progress reports to the Managing Director Requirements & Qualifications Must be 21 years of age or older Must have a four year collegiate degree Must have a demonstrated record of being a strong leader Must have excellent written and verbal communication skills Must demonstrate independent initiative to work on departmental projects Must sign a Volunteer Agreement or other contractual obligation at the discretion of the President Must have experience as a manager of flight simulation communities Must have sufficient time to dedicate to the position

Overview Volunteer position with the opportunity of a salary with sufficient revenue generation Recommended by the Managing Director and appointed by the President Duties & Responsibilities Reports to the Managing Director Ensures compliance with all applicable laws and regulations Advises the President and Network Directors on legal strategy when applicable Keeps up-to-date on changes to relevant legislation and regulations Maintains all legal policies Makes progress reports to the Managing Director and President when requested Requirements & Qualifications Must be 21 years of age or older Must have a law degree Must have at least 5 years of corporate law experience Must have excellent written and verbal communication skills Must sign a Volunteer Agreement or other contractual agreement at the discretion of the President Must have sufficient time to dedicate to the position

Overview Volunteer position with the opportunity of a salary with sufficient revenue generation Recommended by the Managing Director and appointed by the President Duties & Responsibilities Reports to the Managing Director Oversees the Manager of Events and Manager of Social Media Recommends the Manager of Events and Manager of Social Media to the Managing Director for appointment Promotes POSCON products, events, software, and services Develop short and long term marketing goals Maintain knowledge of industry marketing tools and applications Makes weekly progress reports to the Managing Director Requirements & Qualifications Must be 21 years of age or older Must have a degree in marketing or related field Must have experience in creating marketing content such as videos, audio, web, etc. Must possess expert knowledge of social media platforms Must possess expert knowledge of SEO and web traffic metrics Must have a demonstrated record of being a strong leader Must have excellent written and verbal communication skills Must demonstrate independent initiative to work on departmental projects Must sign a Volunteer Agreement or other contractual agreement at the discretion of the President Must have sufficient time to dedicate to the position Should have at least 5 years of flight simulation experience

Overview Volunteer position with the opportunity of a salary with sufficient revenue generation Recommended by the Managing Director and appointed by the President Duties & Responsibilities Reports to the Managing Director Oversees the Manager(s) of Pilot Training and Manager(s) of ATC Training Recommends the Manager(s) of Pilot Training and Manager(s) of ATC Training to the Managing Director for appointment Ensures quality control of pilots and controllers on the Network Ability to change and adapt training to a changing network environment Maintains the following policies: Academy Training Policy Makes weekly progress reports to the Managing Director Requirements & Qualifications Must be 21 years of age or older Must have a four year collegiate degree Must have a demonstrated record of being a strong leader Must have excellent written and verbal communication skills Must have real-world instructor/evaluator experience Must demonstrate independent initiative to work on departmental projects Must sign a Volunteer Agreement or other contractual obligation at the discretion of the President Must have sufficient time to dedicate to the position Should have at least 5 years of flight simulation experience Should have real-world flight or ATC experience

Overview Volunteer position with the opportunity of a salary with sufficient revenue generation Recommended by the Managing Director and appointed by the President Duties & Responsibilities Reports to the Managing Director Appoints Support Specialists and Moderators Oversees the Manager of Membership and Manager of Moderators Recommends the Manager of Membership and Manager of Moderators to the Managing Director for appointment Maintains the network support system, policies, and procedures Ensures timely and accurate responses to support tickets Assists in managing personnel for Membership Support and Moderator Team Works closely with other Directors as support issues often affect multiple departments Makes weekly progress reports to the Managing Director Requirements & Qualifications Must be 21 years of age or older Must have a four year collegiate degree Must have at least 5 years of experience in direct interaction customer support/service Must have a demonstrated record of being a strong leader Must have excellent written and verbal communication skills Must demonstrate independent initiative to work on departmental projects Must sign a Volunteer Agreement or other contractual agreement at the discretion of the President Must have sufficient time to dedicate to the position Should have at least 5 years of flight simulation experience

Overview Volunteer position with the opportunity of a salary with sufficient revenue generation Recommended by the Managing Director and appointed by the President Duties & Responsibilities Reports to the Managing Director Oversees the Manager of Quality Assurance and the Network development team Recommends the Manager of Software Quality Assurance and volunteer developers to the Managing Director for appointment Consults with the President before issuing any permissions that would grant developers access to the intellectual property of the Network Coordinates with the President to create the long-term priorities for network development Coordinates with Directors to develop and execute all software release strategies Makes weekly progress reports to the Managing Director and President Requirements & Qualifications Must be 21 years of age or older Must have experience with cloud platforms Must have strong project management skills Must have a demonstrated record of being a strong leader Must have excellent written and verbal communication skills Must demonstrate independent initiative to work on departmental projects Must sign a Volunteer Agreement or other contractual agreement at the discretion of the President Must have sufficient time to dedicate to the position Should have a degree in Information Technology, Computer Science, Information Systems, or a related field Should have at least 5 years of flight simulation experience Should have full-stack development skills

Overview Volunteer position Appointed by the President Duties & Responsibilities Reports to the Managing Director Ensures the quality and standards of the Network Meets with the Managing Director two times a year in Q1 and Q3 Provides feedback regarding quality of pilots, ATC, and standards Requirements & Qualifications Must be 16 years of age or older Must have excellent written and verbal communication skills Must have sufficient time to dedicate to the position Should have real-world aviation experience Should have at least 3 years of flight simulation experience

Overview Volunteer position with the opportunity of a salary with sufficient revenue generation Appointed by the President Duties & Responsibilities Reports to the President Appoints Network Managers based on Network Director recommendations Oversees the Network Directors Recommends Network Director candidates to the President for appointment Conducts monthly Director meetings and is responsible for maintaining meeting minutes Consults with the Board of Network Technology & Development and Board of Network Quality & Standards Makes weekly progress reports to the President Requirements & Qualifications Must be 21 years of age or older Must have a four year collegiate degree Must have at least 10 years experience as a manager of flight simulation communities Must have a demonstrated record of being a strong leader Must have excellent written and verbal communication skills Must sign a Volunteer Agreement or other contractual obligation at the discretion of the President Must have sufficient time to dedicate to the position

Overview Volunteer position with the opportunity of a salary with sufficient revenue generation Appointed by the Managing Members of Positive Control LLC Duties & Responsibilities Reports to the Managing Members of Positive Control LLC Appoints the Managing Director Appoints Network Directors based on recommendations from the Managing Director Oversees the development and growth of the non-profit organization Makes decisions in consideration of the Network's best interests and core objectives Approves Network and Legal policy changes Requirements & Qualifications Must be 21 years of age or older Must have a four year collegiate degree Must have at least 10 years experience as a manager of flight simulation communities Must have a demonstrated record of being a strong leader Must have excellent written and verbal communication skills Must sign a Volunteer Agreement or other contractual obligation at the discretion of the Managing Members of Positive Control LLC Must have sufficient time to dedicate to the position

Overview Volunteer position Appointed by the respective Division Manager There must be one Sub-Division Manager per active POSCON Sub-Division Duties & Responsibilities Reports to the respective Division Manager In charge of all Sub-Division activity including the growth and reputation Assists and supports the Division Manager and Division teams when requested Manages the Sub-Division teams Responsible writing and maintaining any applicable ATC SOPs Consults with Division ATC Instructors and the Division Events Coordinator to Determine the best suited ATC for even positions relevant to the Sub-Division Makes progress reports to the respective Division Manager when requested Requirements & Qualifications Must be 18 years of age or older Must have a demonstrated record of being a strong leader Must have excellent written and verbal communication skills Must demonstrate independent initiative to work on Sub-Division projects Must sign a Volunteer Agreement Must have sufficient time to dedicate to the position Should have experience as a manager of flight simulation communities

Overview Volunteer position Recommended by the respective Air Operations Manager, selected by the Director of Operations, and certified by the Division membership There must be one Division Manager per active POSCON Division Duties & Responsibilities Reports to the respective Air Operations Manager Oversees any applicable Sub-Divisions In charge of all Division activity including the growth and reputation Acts as the primary point of contact within the Division Manages the Division teams Responsible for writing, maintaining, and enforcing policy within the Division Responsible for writing and maintaining any applicable ATC SOPs Consults with Division ATC Instructors and the Division Events Coordinator to determine the best suited ATC for event positions (delegated automatically to Sub-Division Managers if applicable) Makes progress reports to the respective Air Operations Manager when requested Requirements & Qualifications Must be 18 years of age or older Must have a demonstrated record of being a strong leader Must have excellent written and verbal communication skills Must demonstrate independent initiative to work on Division projects Must sign a Volunteer Agreement Must successfully pass all steps of the Division Manager Selection process Must have sufficient time to dedicate to the position Should have experience as a manager of flight simulation communities