I understand what you are saying and I do respect the fact you are trying to give constructive feedback.
We have many ATC applications to review and when we begin onboarding ATC, I feel like the online numbers will change. If they don't, you can be sure we will look into policy changes.
However, right now we are not willing to give up on this CBT policy until all other measures have been exhausted though. It is easier to set the tone now with the CBT, than to wait until we have 80000 active members and then try to change things to be more professional.