Support Documents

 Q: Who can connect to POSCON?

 Q: Do you have to pay a fee to join or use POSCON?

 Q: Where can I find the network rules?

 Q: What are the supported flight simulator platforms?

 Q: How does the user experience toggle button work on HQ?

 Q: What is this the user ranking system? How does it work? Where can I see my score?

 Q: How can I earn or lose points?

 Q: What is feedback? How does it work?

 Q: What is the difference between Ghost mode and Live mode?

 Q: What operating systems do you support?

 Q: Where can I follow POSCON and keep up-to-date on what is happening?

 Q: What is currently functioning, what is in development, and what are the future features planned?

 Q: How do I change my email?

 Q: How do I suggest features that I would like to see implemented on POSCON?

 Q: What do I need to do in order to start flying on POSCON?

 Q: Where can I find documentation regarding the clients?

 Q: Is connecting with a callsign required? Where do I enter my callsign? How does the callsign logic work?

 Q: I filed a flight plan. Why don't I see the callsign I used in the flight plan form on the map?

 Q: Am I able to change my callsign without disconnecting?

 Q: Where do I file a flight plan on POSCON?

 Q: Can we import flight plans from SimBrief or other flight planning software?

 Q: Why don't I see my filed route on the map?

 Q: I got disconnected, how do I reactivate my flight plan so that my data is shown properly on the map?

 Q: Where do I download the multiplayer traffic library?

 Q: What is the UNICOM frequency? How do I find the CTAF frequency to use?

 Q: Why am I constantly auto ghosted while using X-Plane?

 Q: What if I don't know how to fill out an ICAO flight plan?

 Q: I don't like to use voice; where can I use text?

 Q: How can I casually chat with other pilots?

 Q: How can I register my Virtual Airline (VA)?

 Q: Will pilot ratings from other networks transfer when POSCON releases?

 Q: How does the flight plan system work?

 Q: How does the squawk code system work?

 Q: How does the callsign reservation system work?

 (TRIPS) Q: Is there a page to choose the Trip I want to do?

 (TRIPS) Q: How do I nominate an airport to be in the next Trip?

 (TRIPS) Q: I just completed a Trip while being ghosted and it did not count. How come?

 (TRIPS) Q: I was disconnected half way into my flight, what will happen now?

 Q: Where is the ATC client? When can I do ATC?

 Q: How to join my division? Can I be staff?

 Q: My division isn't featured on the network yet, why not?

 Q: Will ATC ratings from other networks transfer when POSCON releases?

 Q: My friends and I want to start a POSCON affiliated Discord server, are we allowed to do that?

 (GENERAL) Q: Where do I locate the log files at?

 (GENERAL) Q: How do I use Wireshark?

 (X-PLANE) Q: I keep getting the error: "POSCON was unable to take control of the X-Plane AI aircraft because of plugin: <plugin name> is controlling the AI aircraft. Your TCAS display will not represent POSCON traffic." How can I prevent this?

 (X-PLANE) Q: How do I ensure an add-on aircraft’s ICAO code is recognized by the POSCON plug-in?

 (FSX/P3D) Q: When flying in close proximity to other aircraft at high speeds (e.g. in formation), the aircraft next to me stutters back and forth rapidly. Is this normal?

 (FS2020) Q: Users seem to disappear randomly and never return, even though they report being right next to me.

 (FS2020) Q: A controller sends me a CPDLC message, I don't see the notification within my sim. How do enable these notifications?

 (VOICE) (FSX) (LAUNCHER) Q: My keyboard push-to-talk (PTT) button is not working.

 (VOICE) Q: When I transmit on POSCON, other users report that I sound like I am in a tin can and far away from the mic. How can I prevent this?

 (VOICE) Q: I am receiving an “Aura voice async exception: SoundIo out of memory” error. What does this mean?

 (VOICE) Q: Other pilots and ATC tell me that my audio transmissions sound scrambled or unreadable.

 (VOICE) Q: Are Bluetooth audio devices supported?

 (WEBSITE) Q: I am not receiving any emails from @POSCON.net, what should I do?

 (VOICE) Q: When I connect to POSCON, audio in other programs such is lowered by half. How can I prevent this? 

 Q: How many feedbacks per day can I file?

 Q: What happens when I submit a feedback? Does the person know it was me?

 Q: I do not agree with a Moderator's decision, what can I do?

 Q: How does POSCON deal with trolling?

 Q: What is the difference between Feedback and Reporting, and which should I use?

 Q: What can I expect if I report another user?

 Q: What do the different roles mean?

 Q: Why do I not have the proper Discord roles?

 Q: I would like roles in Discord. How do I link my Discord account to my POSCON account?

 Q: How do I get the Content Creator role?